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Renewals can be made online using the Catalogue (located in upper-left hand corner of your screen). To renew materials online, you need your User ID (your library card number), and a PIN. You can also renew items by calling (519) 255-6770 during business hours with the help of our staff. Phone and online renewals are free of charge. Limit of 2 renewals for each item. QuickReads and Quickviews are not renewable and non holdable. To ensure responsible borrowing and to promote consideration in sharing this community resource, items which are not returned or renewed by the due date will block a customer's card. Overdue items must be returned and checked in before you will be able to renew, place holds, check out additional materials, or access our e-resources. The length of borrowing periods varies by format:
ILLO Overdue: The loan period is determined by the LENDING library, and is subject to their renewal policies. Renewals are granted at the discretion of the lending library. When items have been overdue for 42 days, they are deemed to be LOST, and the user's card is billed for the cost of the item. These accounts will be referred to a Collection Agency if not promptly dealt with. |
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